{"id":2860,"date":"2023-03-22T18:56:36","date_gmt":"2023-03-22T17:56:36","guid":{"rendered":"https:\/\/www.weihrich.ch\/support\/"},"modified":"2026-07-21T10:18:55","modified_gmt":"2026-07-21T08:18:55","slug":"support","status":"publish","type":"page","link":"https:\/\/www.weihrich.ch\/en\/services\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.20.2″ _module_preset=”833af5b4-d04b-46b9-88ca-cb554d53005d” use_background_color_gradient=”on” background_color_gradient_type=”circular” background_color_gradient_direction_radial=”left” background_color_gradient_stops=”rgba(255,255,255,0.79) 46%|rgba(41,196,169,0) 100%” background_image=”https:\/\/www.weihrich.ch\/wp-content\/uploads\/2023\/04\/Weihrich-Informatik-GmbH-Landing-Hintergrund-2-optimized.png” background_position=”top_center” background_blend=”overlay” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.2″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Support<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.2″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_row make_equal=”on” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.7″ _module_preset=”default” position_origin_a=”center_left” position_origin_a_tablet=”center_left” position_origin_a_phone=”center_left” position_origin_a_last_edited=”on|tablet” position_origin_f_tablet=”” position_origin_f_phone=”” position_origin_f_last_edited=”on|tablet” position_origin_r_tablet=”” position_origin_r_phone=”” position_origin_r_last_edited=”on|tablet” width=”100%” positioning_tablet=”none” positioning_phone=”none” positioning_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

The service afterwards<\/h2>\n

We are committed to sustainable solutions and offer a continuous, comprehensive service after completion of the customer project.<\/p>\n

If you have any questions or problems, we will be happy to assist you with our knowledge and contacts.
You can reach us by telephone on 071 677 13 30<\/a>. We ask our customers with a maintenance contract to use the contact details provided to them. <\/p>\n

Opening hours: Monday to Friday from 8.00 – 12.00 and 13.00 – 17.00<\/p>\n

Our support team\u2014consisting of Christian Ackermann, Josua Niederastroth, Raul Murcia, Arda Yelocagi, and Morris Duncan\u2014is happy to assist you with any technical questions.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.weihrich.ch\/wp-content\/uploads\/2026\/07\/Christian-Ackermann-optimized.jpg” alt=”Christian Ackermann” title_text=”Christian Ackermann” _builder_version=”4.27.7″ _module_preset=”default” custom_margin=”||12px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Christian Ackermann<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.weihrich.ch\/wp-content\/uploads\/2026\/07\/Josua-Niederastroth-optimized.jpg” title_text=”Joshua Niederastroth” _builder_version=”4.27.7″ _module_preset=”default” custom_margin=”||12px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Joshua Niederastroth<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.weihrich.ch\/wp-content\/uploads\/2026\/07\/Raul-Murcia-e1784616943326.png” alt=”Raul Murcia” title_text=”Raul Murcia” _builder_version=”4.27.7″ _module_preset=”default” width=”100%” custom_margin=”||3px|||” custom_padding=”|0px||||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.27.7″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Raul Murcia<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.weihrich.ch\/wp-content\/uploads\/2026\/07\/Arda-Yelocagi-optimized.jpg” alt=”Arda Yelocagi” title_text=”Arda Yelocagi” _builder_version=”4.27.7″ _module_preset=”default” custom_margin=”||12px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.7″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Arda Yelocagi, 4th year of apprenticeship<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.weihrich.ch\/wp-content\/uploads\/2026\/07\/Morris-Duncan-optimized.jpg” alt=”Morris Duncan” title_text=”Morris Duncan” _builder_version=”4.27.7″ _module_preset=”default” custom_margin=”||12px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.7″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Morris Duncan, 2nd-year apprentice<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|off” _builder_version=”4.27.7″ _module_preset=”default” background_color=”#f2f2f2″ min_height=”376.8px” custom_margin=”||10px|||” custom_padding=”41px||41px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Support on your device<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.20.4″ _module_preset=”default” min_height=”195.2px” global_colors_info=”{}” background__hover_enabled=”off|hover”][et_pb_column type=”1_4″ _builder_version=”4.20.4″ _module_preset=”default” background_color=”#469bd7″ custom_padding=”0px||0px||false|false” link_option_url=”\/PremiumRemoteControl.html” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_color=”rgba(0,0,0,0.1)” global_colors_info=”{}” background_color__hover=”rgba(51,51,51,0.16)” background_enable_color__hover=”on” background__hover_enabled=”off|desktop”][et_pb_blurb title=”Premium Remote Control” image=”https:\/\/www.weihrich.ch\/wp-content\/uploads\/2023\/04\/Remote-Support-Icons-3-optimized.png” alt=”Support Icon” image_icon_width=”35%” icon_placement_tablet=”left” icon_placement_phone=”left” icon_placement_last_edited=”on|tablet” 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link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_color=”rgba(0,0,0,0.1)” global_colors_info=”{}” background_color__hover=”rgba(51,51,51,0.16)” background_enable_color__hover=”on” background__hover_enabled=”off|desktop”][et_pb_blurb title=”Android & iOS support” image=”https:\/\/www.weihrich.ch\/wp-content\/uploads\/2023\/04\/Remote-Support-Icons-2-optimized.png” alt=”Android iOS support” image_icon_width=”35%” icon_placement_tablet=”left” icon_placement_phone=”left” icon_placement_last_edited=”on|tablet” image_icon_width_tablet=”100%” image_icon_width_phone=”100%” image_icon_width_last_edited=”on|desktop” _builder_version=”4.20.4″ _module_preset=”default” header_text_color=”#ffffff” background_color=”#469bd7″ custom_padding=”25px|16px|10px|16px|false|true” custom_padding_tablet=”20px||||false|true” custom_padding_phone=”17px||||false|true” custom_padding_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” 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Support on your device<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.20.4″ _module_preset=”default” min_height=”195.2px” global_colors_info=”{}” background__hover_enabled=”off|hover”][et_pb_column type=”1_4″ _builder_version=”4.20.4″ _module_preset=”default” background_color=”#469bd7″ custom_padding=”0px||0px||false|false” link_option_url=”\/PremiumRemoteControl.html” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_color=”rgba(0,0,0,0.1)” global_colors_info=”{}” background_color__hover=”rgba(51,51,51,0.16)” background_enable_color__hover=”on” background__hover_enabled=”off|desktop”][et_pb_blurb title=”Premium Remote Control” image=”https:\/\/www.weihrich.ch\/wp-content\/uploads\/2023\/04\/Remote-Support-Icons-3-optimized.png” alt=”Support Icon” image_icon_width=”35%” icon_placement_tablet=”left” icon_placement_phone=”left” icon_placement_last_edited=”on|tablet” 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More about our services<\/h2>\n

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SupportThe service afterwards We are committed to sustainable solutions and offer a continuous, comprehensive service after completion of the customer project. If you have any questions or problems, we will be happy to assist you with our knowledge and contacts.You can reach us by telephone on 071 677 13 30. 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